We will be performing network maintenance in our system. Intermittent cable outages may be experienced during these times. Specific area information (roads affected) will be updated when it is available. We apologize for any inconvenience this may cause.

Never send User Name/Password information via email due to security reasons. This will help protect you, your identity and your computer.

TVC will NEVER ask for your Email Address or Password to be communicated by email. This is an unsecured method! The email below was not sent by us, we are not doing a Webmail Upgrade, and you should NOT reply back to this email.

Date: Tue, 10 Mar 2009 17:18:09 -0700
    From: christophercooke@eastlink.ca
Reply-To: christophercooke@eastlink.ca
 Subject: Webmail Upgrade

To Join in the Recent Upgrade Taking Place at tvcconnect.net,
You must Reply to this email( updatedept@live.com ) by Providing your email Address and
Password
in the  space below,

Email Address :
EMAIl Password :

SEND REPLY TO: updatedept@live.com

Please know that TVC does not send out emails to our customers. Below is an example of an email that we did NOT send out! Do not Reply to it. Simply hit delete and empty your trash.

From: Post Office [mailto:noreply@tvcconnect.net]
Subject: Returned mail: see transcript for details

Sending unsolicited email is against Thames Valley Communications Acceptable Use Policy. Those that spam other Internet citizens will be warned the first time then blocked. Thames Valley Communications supports all of the current and new State and Federal SPAMMING, Cyber Identity Theft and Internet Child Porn Laws and will assist State and Federal authorities in prosecuting offenders. To learn more of what constitutes spam see TVC SPAM Policy. If you need to contact us concerning spam please e-mail helpdesk@tvcconnect.net.

Subject: Fw: PLEASE PROTECT YOU TVCCONNECT
WEBMAIL FROM BEEN CLOSED

NEVER send user name and password information to anyone via e-mail for any reason. TVC would not ask that of you and we would not communicate that sort of private information back to you via e-mail.

TVC will never send out mass e-mails without first putting a message announcing it on this webpage. In addition, do NOT ever open e-mails from service@tvcconnect.net, postmaster@tvcconnect.net or admin@tvcconnect.net.

Here are a few very simple things to be aware of
to avoid the evils of Spam:

1) Do not open e-mails from senders who you do not know
2) If you are suspicious of an e-mail, DELETE IT -
    no point in taking chances
3) NEVER click on a link within an e-mail from a Spammer
    or unknown sender
4) NEVER open an attached file from someone who you do not know
5) NEVER reply to an e-mail in an attempt to stop them from
    reaching you in the future

Thames Valley Communications supports all of the current and new State and Federal SPAMMING, Cyber Identity Theft and Internet Child Porn Laws and will assist State and Federal authorities in prosecuting offenders.